1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 6462143257
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the code to securely log in, eliminating the need for a password or email. This streamlined process allows for easy access.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you're still unable to receive the OTP after clicking "send," you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active number. If your number has changed, send your updated KYC (Know Your Customer) details to our customer support system via email for assistance with account transfer. We will then help you shift your account accordingly.
Q4: You are getting blackout and the app is not opening?
Uninstall the app from your device immediately. Download the latest version of the app to resolve any issues. This will allow you to easily log back in and start playing the updated app.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for money earned from gaming, not bonus funds. This means users cannot withdraw bonus rewards, only the money earned through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted in the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a relatively quick process, typically taking 30 minutes to 3 hours. However, occasional payment delays can occur, requiring users to wait up to 24 hours for resolution.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by others. You can, however, withdraw the winnings earned while playing games with the bonus amount. This means the bonus itself is non-withdrawable, but any winnings from it can be cashed out.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If it doesn't resolve, you can reach out to the care centre for assistance.
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