1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 3505946785
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process, eliminating the need for a password or email. This streamlined method makes logging in easier and more convenient.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If you still don't receive the OTP, click on send again and wait. If issues persist, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active number. If your number has changed, please send your updated KYC (Know Your Customer) details to our customer support via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app easily. Once updated, you should be able to access the app without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, bonus earnings are non-withdrawable and can only be redeemed for gaming purposes. Withdrawals are only possible for funds earned through gaming, making it a unique feature of this app.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all required KYC details within the app. This includes saving your Aadhar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional delays in payments may cause you to wait up to 24 hours. This wait time is a rare exception to the otherwise efficient services offered by the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and view your transaction history. If the request is failing, don't worry, as the money will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.
At 1ace, the satisfaction of our customers is our top priority. Our dedicated support team is available 24 hours a day, 7 days a week to assist you with any questions or issues you may encounter. Whether you need help troubleshooting a problem or simply want to learn more about our games, our team is always ready to lend a hand. In addition to our excellent customer support, we also offer attractive bonuses and promotions to keep the excitement going and enhance your gaming experience. From special offers and discounts to exclusive rewards and giveaways, we strive to provide a unique and engaging experience for all our players. Our goal is to ensure that every player feels valued and supported throughout their journey with us. Whether you're a seasoned pro or just starting out, we're committed to providing the best possible experience and helping you achieve your goals. So why wait? Join the 1ace community today and discover why we're the go-to destination for gamers of all levels.
What sets 1ace apart is our unwavering commitment to providing top-notch services and resources. We offer secure and flexible deposit and withdrawal methods, supporting a variety of payment options, including credit cards, electronic wallets, and cryptocurrencies, to ensure hassle-free transactions. Additionally, our cutting-edge security measures ensure that your personal and financial information remains protected at all times. This includes robust protocols for data encryption, secure server connections, and multi-factor authentication, providing an unparalleled level of protection for your sensitive information.