1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 7542567043
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to you to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To start, ensure your internet connection is stable and strong. If you don't receive an OTP after sending a request, you can try again by clicking on send OTP. If you still face issues, you can reach out to the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with your original active phone number. If the number has changed, please submit your updated KYC (Know Your Customer) details to our customer support via email. This will facilitate the transfer of your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the current app from your device. Then, download the latest version of the app and reinstall it. You should now be able to log in and play the updated app without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is higher than the minimum withdrawal amounts of other similar apps. Withdrawals can only be made from the money earned through gaming, not from bonus rewards. This means users can cash out their actual gaming earnings, but not the bonus amounts they receive.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are designed to be fast and stable, allowing users to complete the process in 30 minutes to 3 hours. However, payment processing may occasionally experience delays, potentially taking up to 24 hours. This can impact the overall duration of the process.
Q4: Why is the bonus balance not being withdrawn?
You can only use the bonus money earned for gaming purposes, and it cannot be withdrawn by anyone else. Any winnings made using the bonus amount can be withdrawn. The bonus funds themselves are non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is being processed. If it's failing there, don't worry as the money will be added to your wallet account within 24 hours. If you experience further issues, you can contact their care centre for assistance.
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