1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 1606890677
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you still encounter issues, wait for the OTP to be sent after clicking "send OTP". If you don't receive the OTP, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active phone number. If your number has changed, please submit your updated KYC details via email to our customer support for assistance with transferring your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and access the updated app without problems. This should allow you to enjoy the app's features with ease.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed from earned gaming revenue, not bonus amounts. This means users can access their winnings from gaming activities, but not bonus rewards received.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, please ensure that all your Know Your Customer (KYC) details are accurately filled and submitted through this app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, payment delays may occasionally occur, requiring a wait of up to 24 hours. This variation in processing time is a notable factor to consider when using the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings and wait up to 24 hours for the withdrawal to be added to your wallet account. If it's not resolved, contact the care centre for assistance.
At 1ace, customer satisfaction is our top priority. Our friendly and experienced support team is available 24/7, 365 days a year, to assist you with any questions or concerns you may have. Whether you're looking to unwind and relax or pursue a thrilling adventure, 1ace promises an unforgettable online gaming experience. Join us today and discover the excitement that awaits you!
At 1ace, we prioritize your convenience and tranquility by offering a range of simple and secure deposit and withdrawal methods, including credit cards, e-wallets, and cryptocurrencies. Our high-level security protocols are always in place, ensuring that your transactions and personal information are safeguarded at all times. In addition, our dedicated customer support team is available 24/7, providing assistance with any questions or issues you may have. This allows you to enjoy a smooth and enjoyable gaming experience, free from any concerns or worries. Whether you're a seasoned player or new to the world of online gaming, our team is here to help you every step of the way. From depositing funds to withdrawing your winnings, our system is designed to make the process as seamless and hassle-free as possible. You can rest assured that your transactions are secure, and your personal information is protected by our robust security measures. At 1ace, we understand the importance of providing a top-notch gaming experience, and we're committed to delivering just that. With our extensive range of games, generous bonuses, and exceptional customer support, you'll feel right at home from the moment you join our community.