1ace

1ace App support

Contact
+91 9576707078

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The 1ace:

Q1: How to log in after installing the 1ace?

To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process. This eliminates the need for a password or email login, making it a convenient and easy way to access the app.

Q2: What should I do if I am not getting OTP?

To proceed, first check your internet connection for a strong signal. If you still don't receive the OTP after clicking "send," wait for the allotted time and then seek assistance through the app's support system via live chat.

Q3: What should I do if I am not able to log in with my old number?

To resolve the issue, try logging in with the same active number. If the number has changed, submit your proper KYC details to the customer support system via email to facilitate your account transfer. This will help complete the account shifting process.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the problematic app from your device. Then, download the latest version of the app, which should allow you to log in and access the updated features without any issues. Once installed, you should be able to play the app without any problems.

Most Asked Questions Related To Withdraw In The 1ace:

Q1: What is the minimum withdrawal amount in the 1ace?

In this app, users can withdraw a minimum amount of Rs. 100, which is higher than in other similar apps. Withdrawals are only possible for the money earned from gaming activities, not for bonus funds. This means users can't cash out bonus rewards, only their actual gaming earnings.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit your KYC details in the app, including saving your Aadhaar card, UPI information, and bank details. This information is required for verification purposes. Having all these details saved will help facilitate the registration process.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services streamline the process, typically taking between 30 minutes to 3 hours. However, payment processing may sometimes be delayed, requiring users to wait up to 24 hours. This delay in payment can extend the overall completion time of the process.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone other than the account holder. Any winnings earned with the bonus amount can be withdrawn. The bonus itself, however, is non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To check the status of your withdrawal, go to the settings and review your transaction history. If your withdrawal request is delayed, don't worry, the funds will be added to your wallet account within 24 hours. If issues persist, you can contact their care centre for further assistance.

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