1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 4005018125
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, and you will be logged in. This login method eliminates the need for a password or email verification.
Q2: What should I do if I am not getting OTP?
To resolve this issue, first ensure you have a strong internet connection. If you still don't receive the OTP, click on send again after waiting for a short period, or if that doesn't work, contact the app's support through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your phone number has changed, send your updated KYC (Know Your Customer) details to the customer support via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and enjoy the updated app without any problems. This should allow you to access the app's new features smoothly.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for money earned from gaming, not bonus rewards. This means users can collect bonus rewards, but they cannot be withdrawn.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, you are required to submit all your KYC (Know Your Customer) details within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, reducing it from 30 minutes to 3 hours. However, occasional payment delays can cause wait times of up to 24 hours. This delay can sometimes impact the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
The money earned from a bonus can only be used within the gaming platform, and not withdrawn. Any winnings from games played using the bonus amount can be withdrawn. This means the bonus earnings are non-withdrawable, but winnings from games played with the bonus are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see the status of your withdrawal request. If the request is failing, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
At 1ace, we prioritize your convenience and security, providing a range of deposit and withdrawal methods to suit your needs. We accept credit cards, electronic wallets, and bank transfers, all protected by advanced encryption technologies. Our commitment to security ensures that your transactions are safeguarded and your personal information remains confidential. We also offer a dedicated customer support team, available 24 hours a day, 7 days a week, to assist with any questions or issues you may encounter. Whether you need help with a transaction, require assistance with your account, or simply have a query, our team is always available to provide guidance and support. Our support team is trained to address a wide range of customer inquiries, from basic account management to more complex issues. They are knowledgeable and experienced, with a deep understanding of our services and products. We strive to respond promptly to all customer inquiries, ensuring that you receive the help you need in a timely and efficient manner. At 1ace, we recognize the importance of customer satisfaction and are committed to providing a positive and hassle-free experience. We are constantly working to improve our services and products, incorporating customer feedback and suggestions to ensure that we meet the evolving needs of our users.
Welcome to 1ace, your premier online casino destination, designed to provide an unparalleled gaming experience from the comfort of your own home. At 1ace, we take pride in offering a vast array of resources and personalized services tailored to meet the needs of every player, from newcomers to experienced professionals. Our extensive game selection includes everything from classic table games like blackjack and roulette to an impressive variety of state-of-the-art slot machines and live dealer games. Whether you're a fan of traditional casino games or prefer the latest innovations in gaming technology, we have something for everyone. Our commitment to providing a unique and enjoyable gaming experience is reflected in our dedication to customer service. Our team of experts is always available to assist with any questions or concerns, ensuring that your gaming experience is nothing short of exceptional. In addition to our extensive game selection, we also offer a range of promotions and bonuses designed to enhance your gaming experience. From welcome bonuses to loyalty rewards, we strive to provide our players with a sense of community and belonging. At 1ace, we believe that a great gaming experience is not just about the games themselves, but also about the atmosphere and ambiance in which they're played. That's why we've designed our online casino to provide a seamless and immersive gaming experience, complete with stunning graphics and realistic sound effects. So why wait? Join us at 1ace today and discover a world of gaming excitement and entertainment. Whether you're a seasoned pro or just starting out, we're confident that you'll find something to love in our online casino.