1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 1019470794
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To resolve this issue, first check your internet connection for a strong signal. If you still don't receive the OTP, click on the "send OTP" option again and wait for the allotted time. If the OTP still doesn't arrive, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, first try logging in with your active phone number. If the number has changed, send your updated KYC (Know Your Customer) details to the customer support system via email to facilitate the account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app with ease. Once updated, you should be able to access the app without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for earnings from gaming activities, not for bonus amounts. This means users can only withdraw money earned through actual gameplay, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your Know Your Customer (KYC) details within this app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services generally make the process quick, taking around 30 minutes to 3 hours to complete. However, occasional payment delays may occur, requiring users to wait up to 24 hours. This delay can impact the overall processing time for users.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned can only be used for gaming and cannot be withdrawn by anyone else. It can be withdrawn once you've earned money through gameplay with the bonus amount.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request has failed. If so, don't worry, as the funds will be added to your wallet account within 24 hours. If you still encounter problems, you can reach out to their care centre for assistance.
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