1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 5356890038
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number, then verify the OTP sent to you. This will securely log you in without the need for a password or email. You can now easily access the app using your mobile number verification.
Q2: What should I do if I am not getting OTP?
To verify, first check your internet connection for a strong signal. If you don't receive an OTP after clicking "send," wait for the allotted time before seeking assistance through the app's live chat support.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number. If your number has changed, send your updated KYC details to customer support via email for a smooth account transfer. This will help resolve the issue and prevent any further complications.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will ensure you have the most recent update, allowing you to log in and play without any problems. Once updated, you can easily access the app and enjoy playing.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is higher than in other apps. Withdrawals are limited to the money earned from gaming and not bonus amounts. This means you can only cash out the rewards you've earned through actual gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, please ensure that all your Know Your Customer (KYC) details are filled and submitted through the app, including saving your Aadhar card, UPI, and bank details. This is a mandatory requirement for further actions. Having all this information saved in the app is necessary for verification.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process quickly, taking anywhere from 30 minutes to 3 hours. However, occasional delays may occur, causing payment processing to take up to 24 hours. This delay can impact the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the money earned from playing games, but this is separate from the bonus amount. The bonus funds themselves will remain available for gaming.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and review your transaction history. If your request is delayed, rest assured that the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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