1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 1101981465
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in without needing a password or email. This convenient method allows for easy access to your account.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. Wait for the signal to arrive and click on send OTP, then wait again. If you don't receive the OTP, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the active number associated with it. If your number has changed, submit your updated KYC details through email to the customer support system to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and enjoy the updated app.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is higher than other apps. However, you can only withdraw the money earned from gaming activities, not the bonus amount collected. This means you can redeem your winnings, but not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To continue, please ensure all your Know Your Customer (KYC) details are completed and submitted through this app. This includes saving your Aadhar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are generally fast and stable, allowing the process to take place within 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours. This delay is a temporary exception to the app's otherwise efficient processing times.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone but yourself. You can withdraw any winnings earned while playing games using the bonus amount. In other words, the bonus itself cannot be withdrawn, only your winnings from it.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is pending, don't worry as the funds will be added to your wallet within 24 hours. If the issue persists, you can contact their care centre for assistance.
Our dedicated customer support team is available 24 hours a day, 7 days a week to assist you with any questions or concerns, ensuring a peaceful and enjoyable experience. Join 1ace today and take advantage of our generous welcome bonuses and promotions. Discover the thrill and potential riches that await you at 1ace - where every spin, distribution, and launch brings you one step closer to your next big win!
The 1ace platform was designed with user convenience in mind, providing a range of secure deposit and withdrawal methods, including credit/debit cards, e-wallets, and cryptocurrencies. Our team of customer support specialists is available 24/7, ready to assist with any queries or issues, ensuring a smooth and enjoyable gaming experience. New players are warmly welcomed with generous bonuses and promotions, while our loyalty programs reward our regular customers for their continued support. Whether you're a seasoned gamer or just starting out, our platform is designed to cater to your needs and provide a seamless and hassle-free experience.