1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 0261547382
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely access your account. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection for a strong signal. Once connected, click send OTP and wait for the code to arrive. If you don't receive the OTP, access the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, please submit your correct KYC documents to the customer support team via email to facilitate a smooth account transfer. This will help resolve the issue efficiently.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app to ensure you have the most up-to-date features. You can then log in and play the app without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, excluding any bonuses collected. This means you cannot withdraw bonus funds, only the winnings earned through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details in the app, including saving your Aadhar card, UPI, and bank details. This is a necessary step for the verification process. Having all necessary information saved will facilitate a smooth onboarding experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically streamline the process within 30 minutes to 3 hours. However, occasional payment delays can extend this timeframe, potentially requiring a wait of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned while playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if the withdrawal request is failing. If it is, don't worry as the money will be added to your wallet account within 24 hours. If it still doesn't happen, you can contact their care centre for assistance.
We take pride in providing a secure and uninterrupted environment for all your gaming needs. Our platform supports a wide range of deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrency options, ensuring fast and flexible transactions. Additionally, our cutting-edge security measures guarantee that your personal and financial information remains protected. This comprehensive approach to security ensures that you can focus on your gaming experience without worrying about the safety of your sensitive data.
At 1ace, the satisfaction and security of our players are our top priorities. We utilize cutting-edge encryption technologies to safeguard their personal data, ensuring a safe and secure gaming experience. Additionally, our dedicated customer support team is available 24/7, providing assistance and resolving any issues that may arise, so players can focus on what matters most - enjoying the game. As a member of the 1ace community, you'll have access to a world of endless possibilities, where emotions run high and rewards are plentiful. Our platform is designed to provide an immersive experience, where you can explore new horizons, challenge yourself, and connect with others who share your passions. By joining us at 1ace today, you'll be part of a vibrant community that values fun, excitement, and adventure. Our team is committed to delivering an unparalleled gaming experience, rich in features and customization options, to ensure that every player has a unique and enjoyable experience. So why wait? Join the 1ace family today and discover a world of endless possibilities, where the boundaries of reality are pushed and the thrill of the game is always within reach.