1ace
1ace
Share
Add to wishlist
This app is available for your device
1ace
This app is available for your device
Contact
+91 8566164243
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP, which you'll need to verify. This will securely authenticate you, eliminating the need for a password or email login. You can now easily access the app using this streamlined login process.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you still face issues, click "send OTP" and wait for the designated time to pass. If you don't receive the OTP, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active number. If your number has changed, submit your updated KYC (Know Your Customer) details through email to the customer support system for assistance with account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once updated, you should be able to log in and play without any problems. This will ensure you have the most current version of the app.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for earnings made from gaming, not for bonus amounts collected. This means you can access your earned gaming rewards but not any bonus or promotional funds.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all required KYC details are completed and submitted within the app. This includes saving your Aadhaar card, UPI information, and bank details. Completing these steps will help facilitate a smooth process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payments may occasionally be delayed, requiring a wait of up to 24 hours. This delay can occur despite the app's generally efficient processing times.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Earnings from gaming with the bonus can be withdrawn. This means you can keep what you win, but the bonus itself is non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request failed, the funds will be credited to your wallet account within 24 hours. If you still encounter problems, contact their care centre for further assistance.
Our platform is designed to provide a seamless navigation and friendly interaction, ensuring that both new players and experienced bettors can easily find their way. At the core of our services are security and a clean game, which is why we implement cutting-edge encryption technologies and partner with reputable software providers to guarantee a safe and enjoyable gaming environment.
The 1ace team is committed to providing exceptional customer support, available 24 hours a day, 7 days a week. Our dedicated staff is always ready to assist you with any questions or issues you may encounter, ensuring that your online gaming experience is seamless and enjoyable. In addition to our top-notch customer support, we offer generous bonuses, loyalty programs, and regular promotional offers to make your gaming experience even more rewarding and exciting. Our goal is to provide a welcoming and entertaining environment for all players, and we strive to do so by constantly innovating and improving our services. By joining 1ace today, you'll have access to a wide range of online games, each designed to provide an unparalleled level of excitement and thrill. With our commitment to excellence and customer satisfaction, you can trust that every moment you spend with us will be memorable and enjoyable. So why wait? Join the 1ace community now and experience the gold standard of online entertainment!