1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 1126108980
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number, then verify the One-Time Password (OTP) sent to you. This eliminates the need for a password or email login credentials. You can now easily access the app using just your mobile number and OTP verification.
Q2: What should I do if I am not getting OTP?
To resolve the issue, check your internet connection for a strong signal and wait for a proper connection. If you still don't receive the OTP, try using the live chat feature of the app's support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active number. If your number has changed, send your updated KYC (Know Your Customer) details to customer support via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Download the latest version of the app, and you should be able to log in and play without any problems. This update should provide a smoother and more enjoyable experience.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming activities, and bonus funds cannot be withdrawn. This means users can only access the funds they've earned through gaming, not any additional rewards or bonuses.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details within the app, including saving your Aadhar card, UPI information, and all relevant bank details. This information is required to verify your identity and facilitate the onboarding process. Ensure all required details are accurately saved within the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours for the transaction to be processed. This delay can happen even with the app's generally efficient services.
Q4: Why is the bonus balance not being withdrawn?
You can only use the bonus money earned within your gaming platform and cannot withdraw it. The funds you earn while playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If not, you can contact their care centre for assistance.
We prioritize your convenience and security by offering a range of deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrency options. Our transactions are processed quickly, allowing you to focus on what matters most: enjoying the game.
User convenience is at the heart of our services, reflected in our broad range of deposit and withdrawal methods, which include credit cards, electronic wallets, and cryptocurrencies. Our user-friendly interface ensures seamless navigation, making it easy for you to find what you need and complete your transactions efficiently. In addition, our dedicated customer support team is available 24 hours a day, 7 days a week, to assist you with any questions or concerns you may have. Whether you need help with a specific transaction, have a query about our services, or require assistance with technical issues, our team is committed to providing timely and effective support to ensure your experience is hassle-free and stress-free. We strive to create a seamless and convenient experience for our users, and our customer support team is an integral part of that effort. We understand the importance of having a responsive and knowledgeable support team available to help you whenever you need it, and we are committed to providing the highest level of service to meet your needs.