1ace

1ace App support

Contact
+91 1520382347

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The 1ace:

Q1: How to log in after installing the 1ace?

After opening the app, enter your registered mobile number to initiate the login process. This will prompt an OTP verification, which will log you in securely. Once verified, you can access the app without needing a password or email.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal. If you still encounter issues, click on "send OTP" and wait for the allotted time. If you don't receive the OTP, you can contact the app's support system through live chat.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use the same active number associated with your account. If your number has changed, send your updated KYC details to the customer support team via email to facilitate account transfer. This will help resolve any login issues.

Q4: You are getting blackout and the app is not opening?

You need to uninstall the app from your device. After uninstalling, download the latest version of the app to access its updated features. This will allow you to log in and play the newly updated app smoothly.

Most Asked Questions Related To Withdraw In The 1ace:

Q1: What is the minimum withdrawal amount in the 1ace?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earnings from gaming activities, and bonus funds cannot be withdrawn. This means users can only redeem money they've earned through playing games, not bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted in this app. This includes saving your Aadhaar card, UPI (Unified Payments Interface) information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, payment delays may occur, requiring users to wait up to 24 hours for their transactions to be processed. This delay can be frustrating, but it is occasionally necessary due to the payment processing time.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing with the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve this issue, check your transaction history in the settings to see why your withdrawal request is failing. If the problem persists, don't worry - the money should be added to your wallet account within 24 hours. If it doesn't, you can contact their care centre for assistance.

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