1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 2380515563
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. You will then receive an OTP that you must verify to access your account. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check and ensure a strong internet connection is established. If you're still unable to receive an OTP after clicking send, wait for the allotted time and then reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, first try logging in with the active phone number. If you've changed numbers, send your updated KYC details to the customer support system via email. This will facilitate the transfer of your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play the updated app without any problems. Once installed, you can access the app's new features and content.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, and bonus funds cannot be withdrawn. This means users can only cash out the amount they've actually earned from playing games.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a streamlined process, reducing the time required from 30 minutes to 3 hours. However, payment delays can occasionally occur, resulting in a wait of up to 24 hours. This may add to the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn for anyone else. It can be withdrawn as winnings after playing games with the bonus amount. Additionally, the bonus earnings themselves are withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to your settings to check your transaction history. If your withdrawal request is pending, don't worry as the funds will be added to your wallet account within 24 hours. If you still experience issues, contact their care centre for assistance.
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