1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 1632558301
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you don't receive the OTP after clicking send, you can try again after waiting. If the issue persists, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in securely, use the same active mobile number associated with your account. If your number has changed, provide your updated KYC details to the customer support via email to facilitate a smooth account transfer. This will help complete the account shifting process efficiently.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've installed the updated app, you should be able to log in and start playing without any problems. This should give you access to the latest features and content.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is higher than many other similar apps. Withdrawals are only allowed for gaming earnings, not bonus rewards. This means users can access their earned winnings, but not the bonus amounts collected.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure you have completed and submitted your KYC details within the app, including saving your Aadhaar card, UPI information, and all relevant bank details. This information is required for a seamless experience. Failure to do so may impact your ability to use the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services expedite the process, typically completing it within 30 minutes to 3 hours. However, occasional delays in payments may require users to wait for up to 24 hours. This variance in processing time is a trade-off for the app's overall efficiency and speed.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone. Any winnings earned from gaming with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings and confirm if your withdrawal request is pending. If it's still failing, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.
Navigate deposits and withdrawals with ease using our secure and user-friendly banking options, including credit/debit cards, electronic wallets, and cryptocurrencies. Our dedicated customer support team is available 24/7 to assist with any questions or concerns, ensuring a seamless and hassle-free experience from start to finish. Whether you're a seasoned player or just starting out, our team is committed to providing top-notch service and support to help you achieve your online gaming goals. Join 1ace today and take your online gaming experience to new heights!
We take pride in providing a safe and uninterrupted environment for all our players. Our payment methods are designed to be easy and flexible, offering a range of options including credit cards, electronic wallets, and cryptocurrencies. This ensures that transactions are both fast and secure, giving you peace of mind when making deposits and withdrawals. Our dedicated customer support team is available 24 hours a day, 7 days a week, to assist with any questions or concerns you may have. Whether you're experiencing technical issues, need help with a game, or simply have a query, our team is always ready to help, providing a seamless and enjoyable gaming experience. By offering this level of support, we strive to create a hassle-free environment that allows you to focus on what matters most - having fun and enjoying the games.