1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 0867980868
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Next, verify the OTP (One-Time Password) sent to your number, which will securely log you in without needing a password or email. This convenient method allows for easy login access.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for a stable connection. If you still don't receive the OTP after the allotted time, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, send your updated KYC details to the customer support via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the newly updated app without any complications. Once updated, you can continue playing without any issues.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is higher than in other apps. Withdrawals are limited to the money earned from gaming and not the bonus rewards. Only the earnings from gaming activities can be withdrawn, not the bonus collected.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details within the app. This includes saving your Aadhar card, UPI information, and bank details. A fully updated and verified profile is necessary for further actions within the application.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, typically taking 30 minutes to 3 hours to complete. However, occasional payment delays may cause users to wait up to 24 hours for processing. This delay can be frustrating, but it's essential to note in the context of the app's overall efficiency.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned while using the bonus can be withdrawn by the player.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history to see if the withdrawal request is failing. If it's not showing, don't worry, the money will be added to your wallet account within 24 hours. If you still encounter issues, contact their care centre for assistance.
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