1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 2773775286
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive a verification code. Verify the One-Time Password (OTP) sent to your mobile number, and you'll be logged in instantly. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To complete this process, first check your internet connection for a strong signal. Wait for the proper signal to appear and then click on send OTP. If you don't receive the OTP, use the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use your existing active number. If your number has changed, submit your updated KYC details to customer support through email to facilitate account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and access the updated app without any problems. This should allow you to enjoy the new features and improved functionality.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, a higher amount compared to other apps. Only earnings from gaming activities are eligible for withdrawal, while bonus rewards cannot be withdrawn. Withdrawn funds are based on the money earned through gaming, excluding any bonus amounts collected.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted in this app. This includes saving your Aadhar card, UPI information, and all bank account details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete processes within 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours. This delay in payment processing is an exception to the app's generally efficient services.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by others. You can withdraw the funds you've earned while playing games using the bonus amount. Any winnings from games played with the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it's failing, don't worry, as the money will be added to your wallet account within 24 hours. If it still doesn't happen, you can seek assistance from the care centre.
At 1ace, we take great pride in providing a secure and welcoming environment, allowing you to focus on having fun. Our flawless deposit and withdrawal methods include the major credit cards, e-wallets, and cryptocurrencies, making transactions hassle-free. We are committed to delivering top-notch customer service, with dedicated support available 24/7, to assist you with any questions or issues that may arise. Our team is always ready to help, ensuring that you can enjoy your experience without a worry. Join us at 1ace today, where excitement, variety, and security await your arrival.
We provide a user-friendly interface, ensuring seamless navigation and accessibility for both experienced players and newcomers. Our commitment to excellence extends to our customer service, with 24/7 support available to assist you with any questions or concerns you may have. Whether you're seeking help with a specific feature or simply need guidance on how to get started, our dedicated team is always here to help. With our responsive and knowledgeable support, you can trust that you'll receive timely and effective assistance whenever you need it.