1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 2823654470
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number, then verify the OTP sent to you. This will authenticate your account without needing a password or email. You can now easily access the app using this secure login method.
Q2: What should I do if I am not getting OTP?
To continue, first check your internet connection for a strong signal. Wait for the OTP to be sent after clicking "send OTP", and if it doesn't arrive within the allotted time, use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active number. If the number has changed, please submit your updated KYC details to the customer support team via email to facilitate a smooth account transfer. This will help resolve any issues and update your account accordingly.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device, then download the latest version from the store. Once the latest version is installed, you can log in and enjoy playing the updated app. This should resolve any compatibility problems and allow you to access the app smoothly.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, only earnings from gaming can be withdrawn, and bonus amounts are non-withdrawable. This restriction applies to the funds collected as a bonus.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 3 hours, down from 30 minutes, but this depends on the workload. However, some payments may experience delays, requiring users to wait for up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned in gaming can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus amount can be withdrawn. This means the bonus itself cannot be withdrawn, but winnings from it can.
Q5: Withdraw failed, money did not come, what should I do?
To troubleshoot the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their customer care centre.
To ensure a hassle-free experience, 1ace offers a vast array of secure deposit and withdrawal methods, including credit/debit cards, electronic wallets, bank transfers, and cryptocurrency options. All transactions are safeguarded by the latest encryption technology, providing an added layer of protection for your financial data. Our dedicated customer support team is available 24 hours a day, 7 days a week, and is always ready to assist you with any questions or concerns you may have. Whether you're experiencing technical issues or need help with a specific transaction, our team is just a click away, ensuring that you receive the support you need whenever you need it. With our comprehensive support network in place, you can focus on your financial goals without worrying about the logistics.
Our user-friendly platform ensures a seamless navigation experience, whether you're a newcomer or a seasoned player. We provide a range of secure deposit and withdrawal methods, including credit/debit cards, electronic wallets, and cryptocurrency options, ensuring that your transactions are both fast and protected. This variety of payment options allows you to choose the one that best suits your needs, providing you with the freedom to manage your account with ease and convenience. Our platform is designed to be intuitive and easy to use, making it accessible to players of all levels. With our secure payment options, you can focus on what matters most - enjoying your gaming experience without worrying about the technicalities.