1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 4467137192
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process, eliminating the need for a password or email login. This convenient method allows you to easily access the app with just your mobile number.
Q2: What should I do if I am not getting OTP?
Before attempting to send an OTP, ensure your internet connection is stable and strong. Click on send OTP and wait for the allotted time; if you don't receive the OTP, you can access the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
Try to log in with your active phone number, and if it has changed, submit your updated KYC details to the customer support via email to facilitate the account transfer. This will help resolve any login issues and ensure a smooth account transition.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and access the updated app without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other similar apps. Withdrawal is only possible for earnings from gaming activities, excluding any bonus amounts collected. This means users can withdraw their actual gaming earnings, but not the bonus rewards they receive.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details in the app, including saving your Aadhaar card and UPI information. Additionally, ensure all your bank details are also stored in the app. This information is necessary for a smooth and secure experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, in some cases, payment delays may occur, requiring a wait of up to 24 hours. This delay is a potential exception to the otherwise efficient experience.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the money earned by playing games using the bonus amount. In other words, the bonus itself is non-withdrawable, but winnings from it are withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to your settings and check your transaction history to see if your withdrawal request appears there. If not, don't worry, as the money will be added to your wallet account within 24 hours. If you still experience issues, you can contact their care centre for assistance.
We take pride in offering a range of secure and hassle-free deposit and withdrawal methods, ensuring that your transactions are seamless and trouble-free. You can choose from a variety of options, including credit/debit cards, electronic wallets, bank transfers, and cryptocurrencies. Our commitment to security and convenience means that you can make transactions with confidence, knowing that your funds are protected and easily accessible. In addition to our robust deposit and withdrawal methods, we also provide 24/7 customer support, ready to assist you with any questions or issues that may arise. Our dedicated team is available to help you at any time, ensuring that you can focus on your financial goals without worrying about technical difficulties or administrative hurdles. Whether you need help with a specific transaction, have a question about our services, or require assistance with a particular issue, our customer support team is always available to provide prompt and professional assistance.
Our platform is not only user-friendly, but also highly secure, utilizing cutting-edge encryption technology to ensure that your personal and financial information remains protected at all times. This means that you can confidently store, deposit, and withdraw funds without worrying about the security of your transactions. We offer a range of payment methods to suit your needs, including credit and debit cards, electronic wallets such as PayPal and Skrill, bank transfers, and even cryptocurrencies for added convenience. This diversity of payment options allows you to choose the method that best suits your preferences and financial situation. With our platform, you can rest assured that your transactions are secure and protected from unauthorized access. Our encryption technology uses advanced algorithms and encryption protocols to safeguard your data, ensuring that it remains confidential and tamper-proof. In addition to our robust security measures, our platform also offers a range of features designed to make your transactions as smooth and hassle-free as possible. From depositing and withdrawing funds to managing your account and tracking your transactions, our platform is designed to provide you with a seamless and user-friendly experience.