1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 8387354013
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you don't receive the OTP after clicking send, the app's support system can be accessed through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, send your updated KYC details to the customer support via email to assist with transferring your account. This will help complete the account transfer process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can easily log in and access the updated app. This should allow you to play without any further problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for earnings from gaming activities, not for bonus amounts. This means you can access the money you've earned through gameplay, but not the bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details in the app. This includes saving your Aadhar card, UPI information, and associated bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in just 30 minutes to 3 hours. However, some users may experience delays in payment processing, requiring a wait of up to 24 hours in such cases.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw any winnings earned while playing with the bonus amount. This means you can redeem your profits, but not the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to your settings to check your transaction history, where you'll likely find the withdrawal request pending. If the funds don't appear within 24 hours, you can contact their care centre for assistance.
Our user-friendly platform ensures a seamless navigation experience for both newcomers and experienced players alike. For your convenience, we provide support for multiple secure deposit and withdrawal methods, including credit cards, e-wallets, bank transfers, and cryptocurrencies, offering flexibility and peace of mind. With these options, you can easily manage your funds and transactions, without worrying about the security and reliability of your financial information. Additionally, our dedicated customer support team is available 24 hours a day, 7 days a week, ready to assist you with any questions or issues you may encounter. Whether you need help with depositing or withdrawing funds, or have concerns about a particular game or promotion, our team is always available to provide guidance and support.
The customer support team is available 24 hours a day, 7 days a week through live chat, email, and phone, ensuring that assistance is always just a click away. With user-friendly navigation and cutting-edge technology, 1ace provides an exciting and convenient gaming experience. Join us today and step into a world of infinite possibilities and unparalleled entertainment at 1ace.