1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 2166075966
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number to complete the login process. This method allows you to access your account without needing a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you still encounter issues, try clicking on "send OTP" and wait for a response. If the OTP doesn't arrive, you can reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active contact number. If your number has changed, send your updated KYC details to the customer support via email to facilitate a smooth account transfer. This will enable you to regain access to your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version, which should resolve any compatibility problems and allow a smooth login process. Once updated, you can log in and start playing the app without any issues.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, not including bonus amounts. This means you can only access funds you've won through gameplay, not bonuses.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, please ensure that all your Know Your Customer (KYC) details are filled out and submitted in the app. This includes saving your Aadhaar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in 30 minutes to 3 hours. However, delays in payment processing may occur, potentially extending the wait time to up to 24 hours. This may lead to a longer overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. It is exclusive to your gaming account and can be used to play games. Any winnings earned using the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is successful. If it's not, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.
1ace is committed to providing users with a seamless and exceptional gaming experience. To achieve this, we offer a wide range of convenient deposit and withdrawal methods, catering to a variety of preferences. From traditional credit cards to modern e-wallets and cryptocurrency options, we ensure that our transactions are both fast and secure. This enables our players to focus on their gaming experience without worrying about the logistics of their financial transactions. Our dedicated customer support team is available 24 hours a day, 7 days a week, providing assistance with any questions or issues that may arise. This commitment to excellence and player satisfaction is reflected in our support team's prompt response times and expert knowledge, ensuring that our players receive the help they need to resolve any problems and get back to enjoying their gaming experience.
At 1ace, we prioritize the satisfaction and security of our players, providing a range of convenient and secure deposit and withdrawal methods. These methods include credit/debit cards, electronic wallets, bank transfers, and cryptocurrencies. Our integrated payment solutions ensure that you can easily manage your funds with peace of mind. We understand the importance of a hassle-free and secure gaming experience, which is why we offer a variety of payment options that cater to different preferences and needs. Whether you prefer the convenience of credit/debit cards or the anonymity of cryptocurrencies, we have a payment method that suits you. Our payment solutions are designed to be user-friendly, allowing you to quickly and easily make deposits and withdrawals. We also take the security of your transactions very seriously, using state-of-the-art encryption and fraud detection systems to protect your financial information. In addition to the convenience and security of our payment methods, our integrated payment solutions also provide you with a range of benefits, including the ability to track your transactions and manage your funds in real-time. This means that you can keep a close eye on your account balance and make informed decisions about your gaming activities. At 1ace, we are committed to providing our players with a safe and enjoyable gaming experience. Our integrated payment solutions are just one example of how we are dedicated to meeting the needs of our players and providing them with the best possible experience.