1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 3527429783
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive a verification code. Next, verify the one-time password (OTP) to securely log in. This streamlined process eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
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Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active telephone number. If the number has changed, email your updated KYC details to the customer support system to facilitate account transfer. This will allow you to shift your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and play the app without any problems. This should ensure you have the most up-to-date version and a smooth gaming experience.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed from money earned through gaming activities, not from bonus amounts collected. This means users can only withdraw their hard-earned gaming rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, all your Know Your Customer (KYC) details must be completed and submitted through this app. This requires saving your Aadhar card, UPI (Unified Payments Interface) information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow for a processing time of 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to an additional 24 hours. This delay may affect the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn. This means the bonus itself is non-withdrawable, but winnings from it are available for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To troubleshoot the issue, check your transaction history in the settings. If your withdrawal request isn't showing, don't worry as the funds will be added to your wallet account within 24 hours. If you still have concerns, you can contact the care centre for assistance.
At 1ace, customer satisfaction is our top priority. Our dedicated support team is available 24/7, 365 days a year to assist you with any questions or concerns you may have, ensuring a smooth and enjoyable gaming experience. We understand the importance of providing exceptional service and are committed to providing a hassle-free environment for our players. Our team is comprised of experienced professionals who are knowledgeable and passionate about gaming. They are equipped to handle any issue that may arise, from game-related questions to technical difficulties. Whether you're a seasoned player or just starting out, our support team is here to help you every step of the way. At 1ace, we believe that a positive gaming experience is crucial to our players' overall enjoyment. That's why we've implemented a number of features and tools designed to enhance your experience and provide endless possibilities for entertainment and winning. From exciting games and promotions to rewarding bonuses and loyalty programs, we have everything you need to make your gaming experience truly unforgettable. So why wait? Join us today and discover the limitless possibilities that await you at 1ace. With our commitment to customer satisfaction and exceptional service, you can be sure that you're in good hands. Come and explore the thrill of gaming with us, where the entertainment and potential for victory are truly endless.
Our platform prioritizes security, implementing cutting-edge encryption technology to safeguard your financial transactions and personal data. With a range of integrated banking options, you can choose from various methods of deposit and withdrawal, including credit cards, e-wallets like PayPal and Skrill, bank transfers, and even cryptocurrencies for those familiar with digital currency. Our advanced encryption technology ensures that all sensitive information is protected from unauthorized access, ensuring a safe and secure online experience. This means that your financial data, including credit card numbers, bank account information, and personal details, are shielded from potential threats. In addition to our robust security measures, our platform also offers multiple payment options to cater to your diverse needs. You can deposit funds using credit cards, e-wallets, or bank transfers, giving you the flexibility to choose the method that best suits your financial situation. For those who prefer the convenience of digital currencies, we also support a range of cryptocurrencies, allowing you to easily buy, sell, or trade digital assets. Our platform is designed to be user-friendly, making it easy to navigate and manage your digital currency transactions. With our comprehensive range of payment options and advanced security features, you can enjoy a seamless and secure online experience. Our platform is committed to protecting your financial information and personal data, giving you peace of mind as you conduct your financial transactions online.