1ace
1ace
This app is available for your device
1ace
This app is available for your device
Contact
+91 8355241293
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to log in instantly. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. Click on "send OTP" and wait for the verification code to arrive, giving you a specified amount of time. If you don't receive the OTP, you can reach out to the app's support system via live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in, use your active phone number. If the number has changed, send your updated KYC documents to customer support via email to transfer your account. This will facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve this issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app with ease. Once updated, you can enjoy the new features and improvements.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, a higher threshold compared to other apps. Withdrawals are limited to earnings from gaming activities, not bonus amounts. This means users can only cash out the money they've earned through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you must complete and submit all your Know Your Customer (KYC) details within this app. This requires saving your Aadhar card, UPI details, and bank information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, payment processing may be delayed in some cases, requiring a wait of up to 24 hours. This delay can occur despite the app's otherwise efficient operations.
Q4: Why is the bonus balance not being withdrawn?
The money earned from a bonus can only be used within the gaming platform and not withdrawn by others. It can be withdrawn after being earned by playing games with the bonus amount. Only the funds earned from these games can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it's not being processed immediately, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
Our top priorities are the security and convenience of our customers, which is why we provide a range of secure deposit and withdrawal methods, including credit cards, e-wallets, and bank transfers. This ensures that all transactions are seamless, secure, and trouble-free. We understand the importance of quick and easy access to your funds, and our secure payment options allow you to do just that. In addition to our secure payment methods, our user-friendly interface makes it easy for you to navigate and enjoy your gaming experience. We've designed our platform to be intuitive and accessible, so you can focus on what matters most - having fun and winning big. But we don't stop there. Our dedicated customer support team is available 24 hours a day, 7 days a week, to provide assistance and answer any questions you may have. Whether you need help with a transaction, have a question about a game, or simply need some guidance, our team is here to help. Our goal is to provide a hassle-free and enjoyable experience for all our customers, and we're committed to doing just that.
Our user-friendly interface ensures effortless navigation, while our robust security measures protect your personal and financial information. 1ace offers a range of convenient deposit and withdrawal methods, including credit cards, e-wallets, and cryptocurrencies, providing flexible options for funding your account or withdrawing your winnings with ease. With our intuitive interface, you can easily access all the features and tools you need to manage your account, make deposits, and withdraw your winnings. Our security measures are designed to provide an additional layer of protection for your sensitive information, so you can feel confident in your online transactions. In terms of deposit and withdrawal methods, 1ace offers a variety of options to suit your needs. You can use credit cards, such as Visa or Mastercard, to fund your account or withdraw your winnings. We also accept e-wallets like PayPal or Skrill, which allow for fast and secure transactions. Additionally, we support cryptocurrencies like Bitcoin or Ethereum, providing a convenient and anonymous way to manage your funds. Whether you're looking to fund your account or withdraw your winnings, 1ace's deposit and withdrawal methods are designed to be fast, secure, and convenient. Our flexible options make it easy to manage your account and access your funds whenever you need to.