1ace

1ace App support

Contact
+91 7851270679

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The 1ace:

Q1: How to log in after installing the 1ace?

To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your registered number to authenticate the login. Once verified, you can log in without needing a password or email.

Q2: What should I do if I am not getting OTP?

To start, check your internet connection and wait for a strong signal. If the OTP doesn't arrive after waiting, try sending it again and wait some more. If you still don't receive it, you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, try using the same active number. If your number has changed, submit your proper KYC (Know Your Customer) details to our customer support via email to facilitate account transfer. This will help resolve the issue and update your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Then, download the latest version of the app to access its updated features. Once updated, you should be able to log in and start playing without any problems.

Most Asked Questions Related To Withdraw In The 1ace:

Q1: What is the minimum withdrawal amount in the 1ace?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, withdrawals are limited to the money earned from gaming activities, excluding bonus amounts. This means users can't withdraw the bonus rewards they receive.

Q2: Is it necessary to do KYC for withdrawal?

You are required to complete and submit your Know Your Customer (KYC) details within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays can occur, resulting in a wait of up to 24 hours for confirmation. This delay is an exception to the otherwise efficient process.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing with the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To troubleshoot the issue, check your transaction history in the settings. If your withdrawal request is still pending, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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