1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 3878889764
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive a verification OTP. Upon verification, you will be logged in securely without needing a password or email. This process allows for easy, password-free access to the app.
Q2: What should I do if I am not getting OTP?
To send an OTP, first check your internet connection and ensure you have a strong signal. If you still don't receive the OTP after waiting, try reaching out to the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If the number has changed, submit your updated KYC details to customer support via email to facilitate account transfer. This will enable a smooth account migration process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and enjoy the updated app without any problems. This should ensure a smooth and uninterrupted gaming experience.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed from earned gaming money, and bonus earnings are not eligible for withdrawal. The app allows users to withdraw their hard-earned gaming winnings.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details within the app, including saving your Aadhar card, UPI, and bank details. This information will be necessary for the onboarding process. Saving these details in the app will ensure a smooth and secure experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are often fast and stable, but processing times can vary greatly, taking anywhere from 30 minutes to 3 hours. However, some payments may experience delays, potentially requiring a wait of up to 24 hours. This discrepancy in processing times is a notable aspect of the app's functionality.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn itself. Any winnings earned from playing games with the bonus amount can be withdrawn. This means you can enjoy your winnings, but the bonus funds will remain locked for gaming use only.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section to see if your withdrawal request is pending. If it's stuck, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, contact their customer care centre for further assistance.
In addition to exciting bonuses, we also provide loyal rewards and 24/7 customer support to enhance your gaming journey. This means that not only will you receive attractive incentives to boost your gameplay, but you'll also have access to a dedicated team available around the clock to address any questions or concerns you may have. By joining us today, you'll be able to take your online casino experience to new heights, with a seamless and enjoyable experience that's tailored to your needs.
At 1ace, the convenience and security of our customers are our top priorities. We offer support for a wide range of secure deposit and withdrawal methods, including credit and debit cards, electronic wallets, bank transfers, and cryptocurrencies, ensuring seamless and hassle-free transactions. Our customers can enjoy secure and private transactions without worrying about the security of their personal and financial information. We also provide 24/7 customer support, available 365 days a year, to ensure that our customers have a smooth gaming experience without any complications. Our dedicated team is always ready to assist with any queries or issues via live chat, email, or phone, providing quick and effective resolutions to any problems that may arise. Our commitment to customer satisfaction and security is unwavering, and we strive to provide a safe and enjoyable gaming experience for all our customers. With our advanced security measures and dedicated customer support team, you can play with confidence, knowing that your gaming experience is protected and supported at all times.