1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 8906448638
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP verification code. Once verified, you can access the app without needing a password or email. This makes the login process easy and straightforward.
Q2: What should I do if I am not getting OTP?
To proceed, first, ensure a strong internet connection is available. If you still encounter issues, click "send OTP" and wait for the allotted time. If the OTP isn't received, you can reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using your active number. If your number has changed, please send your correct KYC details to our customer support via email to assist with account transfer. This will help complete the shift to your new account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and access the updated app without problems. Once installed, you can play the app with ease.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is higher than many other comparable apps. However, you can only withdraw money earned from gaming, and not the bonus amount collected. This means you can access your gaming earnings, but not the bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To complete the registration, please ensure that all your KYC (Know Your Customer) details are submitted within the app. This includes saving your Aadhar card, UPI (Unified Payments Interface) details, and all necessary bank information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow for efficient processing, taking 30 minutes to 3 hours to complete. However, payment delays may occur, requiring users to wait up to 24 hours for settlement. This wait period may be longer than expected due to payment processing times.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings from games played with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their customer care centre for assistance.
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