1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 7776895827
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP verification code. Verify the code to log in securely without needing a password or email. This streamlined process makes it easy to access the app.
Q2: What should I do if I am not getting OTP?
To resolve the issue, first check your internet connection and wait for a strong signal to come in. If you still don't receive the OTP, click on "send OTP" and wait. If the issue persists, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your existing active number. If your number has changed, submit your updated KYC (Know Your Customer) details to the customer support system via email to assist with the transfer process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app without any problems. Once updated, you can access the app's new features and functionality.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, the minimum withdrawal amount is Rs. 100, which is higher compared to other apps. However, it's essential to note that only earnings from gaming can be withdrawn, not bonus amounts. This means users can only cash out their winnings from gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all required KYC details within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow users to complete the process within a timeframe of 30 minutes to 3 hours. However, payment processing can sometimes be delayed, requiring a wait of up to 24 hours. This delay can be a limitation, impacting the overall efficiency of the app's services.
Q4: Why is the bonus balance not being withdrawn?
The bonus money is only for gaming use and cannot be withdrawn by others. You can withdraw the funds earned from playing games using the bonus, but it's the earnings themselves, not the bonus amount, that can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings for any updates on your withdrawal request. If the money doesn't appear within 24 hours, you can contact their care centre for assistance.
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