1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 1583950802
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in, eliminating the need for a password or email. This convenient method allows you to easily access the app.
Q2: What should I do if I am not getting OTP?
First, ensure your internet connection is stable and strong. Wait for the OTP to be sent after clicking "send OTP," and if it doesn't arrive within the allotted time, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using your active mobile number. If the number has changed, send your updated Know Your Customer (KYC) details to customer support via email to facilitate account transfer. This will help resolve the login issue.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should allow you to log in and play without any problems. This should update the app to its current version, enabling a smoother gaming experience.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is higher than many other apps. Withdrawals can only be made from your earnings from gaming, not from bonus amounts. This means you can only cash out the money you've won while playing.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you must complete and submit all required KYC details within the app, including saving your Aadhar card, UPI information, and bank details. This is a necessary step to ensure a smooth and secure experience. Saving these details will enable the app to authenticate and verify your identity.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, a significant improvement from the initial 30 minutes. However, some users may experience delayed payments, which can lead to a wait time of up to 24 hours. This delay can be frustrating for those who need quicker access to their funds.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn by others. Any winnings earned while playing with the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is being processed. If it's still pending, don't worry as the funds will be added to your wallet account within 24 hours. If you still experience issues, you can reach out to their care centre for further assistance.
For your convenience, we offer a variety of deposit and withdrawal methods, including credit/debit cards, electronic wallets, and bank transfers, ensuring fast and hassle-free transactions. Our dedicated customer support team is available 24 hours a day, 7 days a week, through live chat, email, or phone, to assist you with any questions or issues you may have.
At 1ace, our banking service is designed to be user-friendly and convenient, offering a range of deposit and withdrawal methods to cater to diverse needs. This includes credit and debit cards, electronic wallets, and cryptocurrencies, ensuring that transactions are swift and secure. With multiple payment options, customers can easily manage their finances and make transactions with ease. Furthermore, our dedicated customer support team is available 24 hours a day, 7 days a week, providing around-the-clock assistance to address any questions or issues that may arise. Our support team is committed to providing a personalized and attentive service, ensuring that our customers receive the help they need to resolve any problems or concerns. This level of dedication to customer satisfaction ensures that our customers can focus on their financial goals, without worrying about the complexity of banking procedures. By offering a seamless and efficient banking experience, we aim to make financial transactions a stress-free and enjoyable experience for our customers. With our extensive range of payment options and dedicated customer support, we strive to provide a banking service that is both convenient and secure, allowing our customers to achieve their financial objectives with confidence.