1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 3791785564
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
First, check your internet connection to ensure a strong signal. If you still receive a weak signal, click on "send OTP" and wait for the code to arrive. If you don't receive the OTP within the allotted time, you can contact the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use your active phone number. If your number has changed, submit your updated KYC details to customer support via email to transfer your account. This will facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the app without any problems. Once installed, you can access the newly updated app.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal limit compared to other apps. Withdrawals are only possible for the money earned from gaming, not the bonus amounts collected. This means users can access their earned rewards but must keep their bonus funds separate.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your Know Your Customer (KYC) details in this app, which includes saving your Aadhaar card, UPI, and bank account details. This will ensure a smooth and secure onboarding process. Completing these details is a mandatory requirement for the application.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services generally complete the process within 30 minutes to 3 hours. However, payment delays may occur, requiring users to wait up to 24 hours. This exception to the usual timeframe highlights the importance of patience when processing transactions through the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned from gaming can only be used within the gaming platform and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section to see if there are any issues with your withdrawal request. If the problem persists, rest assured that your funds will be added to your wallet account within 24 hours. If the issue still doesn't resolve, you can reach out to their care centre for assistance.
To make your time with us even more rewarding, 1ace offers attractive bonuses and promotions, including welcome bonuses, free spins, and loyalty rewards. Our dedicated customer support team is available 24/7 to assist you with any questions or issues you may have. Whether you're a new or experienced player, we're committed to providing you with an exceptional gaming experience. Our team is knowledgeable and friendly, and is always ready to help you with any concerns or queries you may have. Additionally, we regularly update our promotions and offers to keep your gaming experience fresh and exciting.
At 1ace, we invite you to embark on a thrilling adventure in the virtual world of online gaming. Our vast array of casino games is tailored to meet the diverse tastes and abilities of players from all walks of life. Whether you're a seasoned pro or a newcomer to the world of gaming, you'll discover a vast expanse of possibilities waiting to be explored. Our games are designed with cutting-edge technology, ensuring a seamless and immersive experience that will keep you on the edge of your seat. From the classic games of chance to the most innovative and sophisticated titles, our selection is unparalleled in the industry. But it's not just about the games – it's about the experience. At 1ace, we're committed to providing exceptional customer service that's second to none. Our dedicated team is always available to assist with any questions or concerns, ensuring that you can focus on what matters most – having fun. Join us at 1ace and discover a world of excitement and endless possibilities.