1ace

1ace App support

Contact
+91 0665056615

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The 1ace:

Q1: How to log in after installing the 1ace?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method replaces the need for a password or email login, allowing for a more convenient login experience.

Q2: What should I do if I am not getting OTP?

To verify, check your internet connection for a strong signal and wait for a proper connection. If you don't receive the OTP after waiting, you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, use the same active phone number. If your number has changed, provide your updated KYC details to customer support via email to facilitate account transfer. This will help resolve the issue and shift your account accordingly.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, you'll need to uninstall the app from your device. Once uninstalled, download the latest version of the app to ensure you have the most up-to-date features. After reinstalling, you should be able to log in and start playing without any issues.

Most Asked Questions Related To Withdraw In The 1ace:

Q1: What is the minimum withdrawal amount in the 1ace?

In this app, you can withdraw a minimum of Rs. 100, which is a higher amount compared to other apps. Withdrawals are limited to earnings from gaming activities and do not include bonus money. This means you can only withdraw funds you've earned through playing games, not bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services allow for a relatively quick process, taking anywhere from 30 minutes to 3 hours. However, occasional payment delays may occur, requiring users to wait up to 24 hours for resolution. This delay can disrupt the otherwise efficient process offered by the app.

Q4: Why is the bonus balance not being withdrawn?

The bonus winnings can only be used in gaming and cannot be withdrawn by anyone else. Any funds earned from playing with the bonus can be withdrawn. This means you can access the money you've won with the bonus, but not the bonus itself.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request is pending, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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