1ace

1ace App support

Contact
+91 2031734538

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The 1ace:

Q1: How to log in after installing the 1ace?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This eliminates the need for a password or email login, providing a convenient and hassle-free experience.

Q2: What should I do if I am not getting OTP?

To verify your internet connection, check for a strong signal before proceeding. If you still don't receive the OTP, try clicking the 'send OTP' button again after a short wait. If you continue to experience issues, you can reach out to the app's support system through live chat for further assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using your active registered number. If the number has changed, send your updated KYC (Know Your Customer) details to the customer support team via email to facilitate the account transfer. This will enable a smooth account shift.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Download the latest version of the app and install it, then you should be able to log in and start playing.

Most Asked Questions Related To Withdraw In The 1ace:

Q1: What is the minimum withdrawal amount in the 1ace?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for money earned from gaming, not bonus amounts. The withdrawn funds are the result of users' gaming performance, not incentives or promotions.

Q2: Is it necessary to do KYC for withdrawal?

You need to complete and submit your KYC details in this app, which includes saving your Aadhar card, UPI, and all bank details. This will help verify and authenticate your information. Filling out your KYC details is a mandatory step in the registration process.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 3 hours, but this timeframe can vary from 30 minutes. However, occasional delays in payments may cause users to wait up to 24 hours. This wait time is a rare exception to the otherwise efficient process.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing with the bonus amount are withdrawable. The bonus itself cannot be withdrawn, but winnings are available for withdrawal.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to confirm the status of your withdrawal request. If it's failing, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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