1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 5389162636
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. After entering your number, verify the One-Time Password (OTP) sent to your device. This convenient method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To verify your account, check your internet connection for a strong signal and wait for a proper connection. If you still don't receive the OTP, you can try clicking the "send OTP" button again. If you're still unable to receive the OTP, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If your number has changed, submit your correct KYC details to the customer support via email to facilitate account transfer. This will enable the system to update your account with the new information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once the update is installed, you can log in and start playing the app with ease. This should fix any problems you were experiencing with the previous version.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is higher than in other similar apps. Withdrawal is only allowed for the money earned from gaming, and not for bonus amounts. This means users can cash out their earnings from playing games, but not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details in this app, including saving your Aadhaar card, UPI, and all relevant bank details. This information is necessary for the onboarding process. Ensuring your details are up-to-date and accurate is crucial for a seamless experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically allow processes to be completed within 3 hours, down from 30 minutes. However, payment delays can sometimes occur, requiring users to wait up to 24 hours. This delay is an exception to the app's generally efficient processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used within gaming activities and cannot be withdrawn by others. Any winnings earned using the bonus amount can be withdrawn. The bonus funds themselves remain non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it's failing, don't worry - the money should be added to your wallet account within 24 hours. If it doesn't happen, you can contact their care centre for further assistance.
Experience the thrill of a world-class online casino at 1ace, where we strive to provide an unparalleled entertainment experience. Our comprehensive platform is designed to cater to diverse tastes, offering a wide range of games, generous bonuses, and exceptional customer service. From the nostalgic charm of classic slots to the fast-paced action of table games like blackjack and roulette, we have something for every type of player. For those seeking a more immersive experience, our live dealer games transport you to the heart of a real casino, where you can interact with professional dealers and fellow players in real-time.
Our user-friendly platform ensures a seamless navigation experience, while our cutting-edge security measures guarantee that your information remains secure and confidential. With multiple deposit and withdrawal methods available, including credit cards, electronic wallets, and cryptocurrencies, managing your funds has never been easier. You can choose the method that best suits your needs, whether you need to deposit or withdraw funds quickly and conveniently. In addition, our dedicated customer support team is available 24 hours a day, 7 days a week, to assist you with any questions or issues you may encounter. Our team is comprised of experienced professionals who are committed to providing timely and effective support to ensure that your experience with our platform is hassle-free and enjoyable. Whether you're looking to deposit, withdraw, or manage your funds, our platform is designed to make it easy and convenient for you to do so. With our robust security measures and user-friendly interface, you can rest assured that your personal and financial information is protected and secure.