1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 8753764343
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Then, verify the OTP (One-Time Password) sent to your number to complete the login process. This method replaces the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To verify your internet connection, wait for a strong signal to come through. If you still don't receive the OTP after a reasonable amount of time, you can contact the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active number. If your number has changed, submit your KYC details to the customer support system via email to assist with the account transfer. This will help shift your account to the updated information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to easily log in and play the newly updated app. Once the update is installed, you should be able to access the app without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is higher than other apps. Withdrawals are limited to the money earned from gaming activities, not including bonus amounts. This means users can only withdraw their winnings from participating in games.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved in this app. This includes linking your Aadhaar card, UPI, and bank account information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process in 30 minutes to 3 hours. However, occasional delays in payment processing may add up to 24 hours to the overall wait time. This delay can occur when payments take longer than expected to be finalized.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings from playing games with the bonus amount can be withdrawn. This means you can use bonus earnings, but not the bonus itself, for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see why your withdrawal request is failing. If the money doesn't appear in your wallet account within 24 hours, contact their care centre for assistance.
Our user-friendly platform ensures a seamless navigation experience, allowing you to effortlessly explore our extensive selection from any desktop or mobile device. We prioritize your safety and convenience by offering a range of deposit and withdrawal methods, including credit/debit cards, electronic wallets such as PayPal and Neteller, and cryptocurrencies like Bitcoin. This flexibility ensures that you can easily manage your account and access your funds whenever and wherever you need to, without any hassle or inconvenience.
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