1ace
1ace
This app is available for your device
1ace
This app is available for your device
Contact
+91 6737473827
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to successfully log in, replacing the need for a password or email verification. This streamlined process makes logging in quick and easy.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you receive the OTP, wait for the specified time; however, if you don't receive it, use the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your number has changed, submit your KYC documents to our customer support team via email for assistance with updating your account. This will help facilitate the transfer process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the problematic app from your device. Once uninstalled, download the latest version of the app from the store. This should allow you to log in and enjoy the updated app without any issues.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, a higher minimum withdrawal amount compared to other apps. Withdrawals are limited to earnings from gaming activities, with bonus amounts not being eligible for withdrawal. This means users can only redeem money they've earned through gaming, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your Know Your Customer (KYC) details through this app, which includes linking your Aadhaar card, UPI, and bank account information. This will ensure a smooth onboarding process. Saving these details in the app will help facilitate further transactions.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a processing time of between 30 minutes to 3 hours. However, in some cases, payment processing may be delayed, requiring a wait of up to 24 hours. This delay occurs in exceptions rather than the standard processing time.
Q4: Why is the bonus balance not being withdrawn?
The money earned from the bonus can only be used for gaming purposes and cannot be withdrawn by anyone else. Earnings from games played with the bonus amount can be withdrawn. The bonus earnings themselves are non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, the money will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.
At 1ace, we prioritize the user experience by providing seamless navigation, high-definition graphics, and cutting-edge security measures. Our deposit and withdrawal methods are quick and secure, supporting a wide range of payment options including major credit cards, electronic wallets, cryptocurrencies, and bank transfers. This ensures a hassle-free financial transaction process. Our commitment to user experience is evident in our intuitive and user-friendly interface, designed to make it easy for customers to navigate and complete transactions. Our high-definition graphics provide a visually appealing experience, while our cutting-edge security measures ensure that all transactions are processed safely and securely. In addition, our deposit and withdrawal methods are designed to be quick and convenient, allowing customers to access their funds rapidly. We support a wide range of payment options, including major credit cards, electronic wallets, cryptocurrencies, and bank transfers, ensuring that customers have flexibility and choice when making transactions. We understand the importance of security in online financial transactions, which is why we employ advanced security measures to protect our customers' data and transactions. Our system is regularly tested and updated to ensure that it remains secure and compliant with industry standards. Overall, our focus on user experience, security, and convenience makes 1ace a reliable and trustworthy online financial platform for customers to manage their financial transactions.
Our user-friendly interface ensures that whether you're an experienced professional or a beginner, you'll navigate with ease. We offer a range of secure deposit and withdrawal methods, including credit cards, e-wallets, and cryptocurrencies, to guarantee that your financial transactions are stress-free and worry-free. Additionally, you can rest assured that our cutting-edge encryption technologies keep your personal and financial information secure.