1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 2973729415
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number, and you'll be successfully logged in. This process eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, verify your internet connection and wait for a strong signal. If you don't receive the OTP after a reasonable time, use the app's live chat support system for assistance. This should help resolve any issues with the OTP process.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number associated with your account. If your phone number has changed, email your updated KYC (Know Your Customer) details to our customer support to facilitate account transfer. This will enable a smooth account transfer process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play with the updated app. Once installed, you should be able to access the app without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are restricted to earnings from gaming activities, excluding bonus amounts. Users cannot withdraw bonus money earned through the app.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are complete and submitted within the app. This includes saving your Aadhar card and UPI information, as well as your bank details. Completing these steps is a necessary requirement for further action in the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically allow the process to take anywhere from 30 minutes to 3 hours. However, in some cases, payment delays may occur, requiring a wait of up to 24 hours for resolution. This delay is an exception rather than the typical experience.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone other than the account owner. The funds earned by playing games using the bonus amount are withdrawable. This means the bonus itself cannot be withdrawn, only the winnings from it.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, the money will be added to your wallet account within 24 hours. If it doesn't, you can reach out to their care centre for assistance.
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