1ace
1ace
Share
Add to wishlist
This app is available for your device
1ace
This app is available for your device
Contact
+91 0183533987
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number, then verify the One-Time Password (OTP) sent to your phone. This will securely log you in without needing a password or email. You can now easily access the app with just your mobile number.
Q2: What should I do if I am not getting OTP?
To proceed, ensure you have a strong internet connection. Wait for a strong signal and click on 'send OTP'; if the OTP doesn't arrive within the allotted time, use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active mobile number. If your number has changed, send your updated KYC details to customer support via email to assist with transferring your account. This will facilitate a smooth transfer process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, please uninstall the app from your device and then download the latest version. Once the updated app is installed, you can log in and continue playing. This should resolve any compatibility problems and allow you to access the latest features.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming and do not include bonus rewards. You cannot withdraw bonus funds at this time.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes uploading your Aadhaar card and linking your UPI and bank accounts.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in 30 minutes to 3 hours. However, payment delays can occur, requiring a wait of up to 24 hours. This delay may extend the overall processing time beyond the initial 3-hour estimate.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for in-game purchases, and cannot be withdrawn by others. You can withdraw any winnings earned from playing games using the bonus amount. Earnings from the bonus are separate from any withdrawals.
Q5: Withdraw failed, money did not come, what should I do?
To check on your withdrawal request, go to the settings and review your transaction history. If the issue persists, don't worry - your funds will be added to your wallet account within 24 hours. If you still encounter problems, you can reach out to their care centre for assistance.
Our deposit and withdrawal methods are fast and secure, covering popular options such as credit cards, e-wallets, and cryptocurrencies to ensure that your gaming experience is both convenient and exciting. Furthermore, we take pride in providing exceptional customer service; our dedicated support team is available 24/7, ready to assist with any questions or issues you may encounter. For those seeking more than just a game, 1ace also offers live dealer options, allowing you to interact with professional dealers in real-time, adding an extra layer of authenticity to your online gaming adventure.
As you engage with our lucrative bonuses, promotions, and a rewarding loyalty program designed to enhance your gaming journey, you can rest assured that your satisfaction is our top priority. Our dedicated support team is available 24/7, 365 days a year to assist with any questions or issues you may encounter. At 1ace, we understand the importance of providing an exceptional customer experience. That's why we've implemented a comprehensive support system, ensuring that you receive prompt and effective assistance whenever you need it. Whether you're experiencing technical difficulties or have questions about our games, our team is always ready to lend a helping hand. Join us today and experience the thrill and excitement of a premier online casino. With our comprehensive range of games, generous bonuses, and loyalty program, you'll be treated to a truly world-class gaming experience. So why wait? Sign up now and discover a new level of entertainment and excitement!