1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 2177886482
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number, then verify the One-Time Password (OTP) that is sent to you. This will securely authenticate your account without the need for a password or email. You can now easily access the app using just your mobile number.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you don't receive the OTP after clicking "send," you can try contacting the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the active phone number associated with it. If your number has changed, send your updated KYC (Know Your Customer) details to our customer support team via email to facilitate a smooth account transfer. This will help resolve the issue and get your account active.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've installed the updated app, you'll be able to log in and continue playing with ease.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for money earned through gaming activities, not for bonuses. The earned gaming funds can be withdrawn, but the bonus amount remains non-withdrawable.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details within the app, which should include saving your Aadhaar card, UPI information, and all bank details. This is a necessary step for further use of the application. Filling out this information will help the app function correctly.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays can occur, extending the wait time to up to 24 hours in some cases. This variability may impact the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used within the gaming platform and cannot be withdrawn by others. Any winnings earned using the bonus amount can be withdrawn by the player.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is unsuccessful, the funds will be added to your wallet account within 24 hours. If you still experience issues, contact their care centre for assistance.
At 1ace, we recognize that trust is paramount, which is why we have implemented cutting-edge security measures and adhere to rigorous regulatory standards to ensure a safe and fair gaming environment. Our top priority is to provide a secure platform for our players to enjoy their online gaming experience. We take the confidentiality and integrity of our players' personal and financial information extremely seriously, using advanced encryption technologies and secure servers to protect against unauthorized access. We also undergo regular audits and testing to ensure that our games are fair and random, and that the outcomes are unpredictable. Our systems are designed to detect and prevent any suspicious activity, and our team of experts is always on hand to investigate and resolve any issues that may arise. At 1ace, we believe that our commitment to security and integrity sets us apart from other online casinos. We are dedicated to providing a trustworthy and enjoyable experience for all our players, and we are confident that you will find our platform to be a safe and reliable choice. Join us today and discover why 1ace is the go-to destination for online casino enthusiasts worldwide.
Our dedicated customer support team is available 24/7, 365 days a year, to assist you with any questions or concerns you may have, ensuring that your time at 1ace is as enjoyable as it is thrilling. Our team is committed to providing prompt and effective solutions to any issues you may encounter, so you can focus on what matters most - having a great time playing your favorite games. In addition to our exceptional customer support, we also offer regular promotions, bonus offers, and a rewarding loyalty program to enhance your gaming experience. Our promotions are designed to provide you with exciting opportunities to win big, while our loyalty program rewards your loyalty and dedication to our platform. At 1ace, we strive to provide a world-class online casino experience that is unmatched in the industry. With a vast array of games to choose from, including slots, table games, and live dealer games, you'll never be bored. Our games are designed to provide hours of entertainment, and our user-friendly interface makes it easy to navigate and find your favorite games. As a valued member of our community, you'll have access to exclusive benefits, including enhanced bonuses, special offers, and priority customer support. Our loyalty program is designed to recognize and reward your loyalty, with rewards and benefits that get better with every play. So why wait? Join our community of winners today and discover the best online casino experience at 1ace. With our 24/7 customer support, exciting promotions, and rewarding loyalty program, you'll be treated like royalty from the moment you sign up.