1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 4875696880
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP that is sent to your number to complete the login process. This method replaces the need for a password or email login, making it a convenient and easy way to access the app.
Q2: What should I do if I am not getting OTP?
To proceed, ensure you have a stable internet connection and a strong signal. If you don't receive the OTP after clicking "send," wait for the allotted time to pass and then seek assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If the number has changed, send your updated KYC (Know Your Customer) details via email to the customer support system to transfer your account. This will facilitate a smooth account transfer to the new phone number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the current app from your device. Then, download the latest version and reinstall it. This should allow you to log in and continue playing without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for earnings from gaming, not from bonus funds. This means users can access their earned gaming revenue, but not the bonus amount they've collected.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all Know Your Customer (KYC) details are completed and submitted through the app, which includes saving your Aadhar card, UPI, and bank details. This is a necessary step for the registration process. Having all these details saved will facilitate a smoother experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a process completion time of 30 minutes to 3 hours. However, payment processing may be delayed, potentially requiring a wait of up to 24 hours. This variation in processing time is a notable aspect of the app's overall functionality.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings from games played with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if the withdrawal request is failing. If so, don't worry, your funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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