1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 5926863884
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, and you'll be logged in instantly. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To send the OTP, you need to check your internet connection for a strong signal first. After ensuring a stable connection, click the send OTP button and wait for the code to arrive. If the OTP doesn't arrive on time, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active phone number. If your number has changed, submit your updated KYC (Know Your Customer) details via email to the customer support system, which will facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play the updated app without any problems. Once the update is installed, you can access the app as usual.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, higher than other apps. Withdrawals are only possible for earned gaming money, not bonus amounts. Users cannot withdraw bonus earnings, only the money won from playing games.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted through this app. This includes saving your Aadhaar card, UPI information, and all relevant bank details within the application.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays can occur, requiring an additional wait time of up to 24 hours. This delay may extend the overall processing time beyond the usual timeframe.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used in gaming and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount are withdrawable. This means the bonus itself is non-withdrawable, but winnings from it can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is failing, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.
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