1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 0904497068
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your registered number to authenticate your account. Once verified, you'll be logged in securely without needing a password or email.
Q2: What should I do if I am not getting OTP?
To resolve the issue, first, check your internet connection for a strong signal. If you're still having trouble receiving the OTP, try using the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using your active account number. If your number has changed, send your updated KYC details to the customer support via email to facilitate the account transfer. This will help resolve the issue and allow you to access your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, and you'll be able to log in and play with ease. This should allow you to access the updated app without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, a higher amount compared to other similar apps. Withdrawals are limited to earnings from gaming activities and do not include bonus money. This means users can only cash out the money they've earned through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all your Know Your Customer (KYC) details in this app. This includes saving your Aadhaar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete a process in as little as 30 minutes to 3 hours. However, payment delays may occur, resulting in a wait time of up to 24 hours for transactions to process. This delay can affect the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned from gaming cannot be withdrawn for personal use. Any winnings earned using the bonus can be withdrawn. You can withdraw the money earned from playing games with the bonus amount, but not the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see why your withdrawal request is failing. If the problem persists, the money should be added to your wallet account within 24 hours. If not, you can contact their care centre for further assistance.
For smooth and secure transactions, 1ace supports a range of deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrencies. To ensure the highest level of security, we employ cutting-edge cryptography technologies to safeguard your personal and financial information at all times. This means that sensitive data is encrypted and protected from unauthorized access, ensuring that your transactions are conducted with complete confidence and peace of mind. With our advanced security measures in place, you can trust that your financial interactions with 1ace are always secure and protected.
We recognize the importance of convenience and security, and that's why we provide a range of deposit and withdrawal methods, including major credit cards, e-wallets, and bank transfers. All of these options are protected by advanced encryption technology to ensure the integrity of your transactions. Our user-friendly platform ensures seamless navigation, whether you're playing on a desktop or mobile device. Our commitment to security means that you can focus on what matters most - having a great gaming experience. With our robust deposit and withdrawal methods, you can easily manage your account and access your funds whenever you need to. We understand that security is a top priority for our players, and that's why we invest heavily in maintaining the highest levels of security and encryption. Our platform is regularly audited and tested to ensure that it meets the latest industry standards, giving you peace of mind when playing with us. In addition to our secure payment methods, we also offer a range of tools and resources to help you manage your account and play responsibly. Our customer support team is always available to assist you with any questions or concerns you may have, and we're committed to providing a safe and enjoyable gaming experience for all our players.