1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 0724509567
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive a verification code. Verify the OTP (One-Time Password) to log in securely. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To initiate the process, first check your internet connection and wait for a strong signal. If you don't receive the OTP after clicking "send," you can try waiting a bit longer before seeking help from the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active number. If the number has changed, send your updated KYC details to customer support via email to facilitate the account transfer. This will help complete the account shifting process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once the update is installed, you can easily log in and access the newly updated app. This should allow you to play without any further problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are only allowed for money earned from gaming activities, and not for bonus amounts. This means users can only cash out the funds they've earned through actual gameplay, not any promotional bonuses.
Q2: Is it necessary to do KYC for withdrawal?
To use this app, you must complete and submit your Know Your Customer (KYC) details, including saving your Aadhar card, UPI information, and bank details. This information is required for verification and to enable you to use the app's features. Submitting accurate and complete KYC details is essential for a smooth and secure experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow for efficient processing, completing tasks in as little as 30 minutes to 3 hours. However, occasional delays with payments may cause a wait of up to 24 hours. This variance in processing time can impact users' experience and satisfaction with the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings from games played with the bonus amount can be withdrawn. This means the bonus is non-withdrawable, but any winnings from it are withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is being processed. If it's not showing, don't worry, the funds should be available in your wallet account within 24 hours. If you still encounter problems, you can contact their care centre for assistance.
We take pride in providing a secure and uninterrupted environment for all your gaming needs. Our platform supports a wide range of deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrency options, ensuring fast and flexible transactions. Additionally, our cutting-edge security measures guarantee that your personal and financial information remains protected. This comprehensive approach to security ensures that you can focus on your gaming experience without worrying about the safety of your sensitive data.
1ace is committed to delivering top-notch services, including 24/7 customer support through live chat, email, and phone. Your security is our top priority, and we utilize cutting-edge encryption technology to ensure that your personal and financial information remains protected at all times. Making deposits and withdrawals is a seamless process, thanks to our diverse range of payment methods. These include credit and debit cards, electronic wallets, bank transfers, and cryptocurrency options. Our aim is to provide a hassle-free and efficient experience, allowing you to focus on what matters most - your financial goals and objectives. With 1ace, you can rest assured that your transactions are secure, reliable, and easily manageable, giving you peace of mind and confidence in your financial dealings.