1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 1976688857
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process. This eliminates the need for a password or email login, making it a convenient option.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection for a strong signal. If you still don't receive the OTP, wait and try clicking send again, or if that fails, contact the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your current active number. If your number has changed, please submit your updated KYC details through email to the customer support system to facilitate the account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and start playing without any problems. This should update the app to its most recent version, allowing you to continue playing smoothly.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, a minimum withdrawal amount of Rs. 100 is required, which is higher than other similar apps. Users can only withdraw earnings from gaming activities, and bonus amounts are not withdrawable. This means that any rewards or bonuses collected cannot be cashed out.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your KYC (Know Your Customer) details in this app. This requires saving your Aadhar card, UPI (Unified Payments Interface) information, and your bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays can occur, requiring a wait of up to 24 hours in some cases. This delay is an exception to the otherwise efficient process offered by the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned can only be used within the gaming platform and cannot be withdrawn. Any winnings from games played with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to confirm the withdrawal request status. If it's failing, don't worry as the money will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their customer care centre for assistance.
Our platform ensures seamless navigation and an immersive gaming experience with crisp graphics and intuitive interfaces. We also prioritize your financial convenience by offering support for various deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrencies, ensuring secure and rapid transactions. In addition, our dedicated customer support team is available 24/7, 365 days a year, ready to assist you with any questions or issues you may encounter. Whether you need help with a specific feature, troubleshooting a problem, or simply have a question, our team is always available to provide prompt and effective support. Our commitment to your satisfaction is unwavering, and we strive to provide a hassle-free experience that meets your every need. With our platform, you can rest assured that your gaming experience will be enjoyable, secure, and convenient, with minimal interruptions and maximum enjoyment.
We recognize the importance of convenience, which is why 1ace offers a seamless deposit and withdrawal process with multiple secure payment options, including credit cards, electronic wallets, and cryptocurrencies. Our top priority is the security and protection of our customers' personal and financial information. To achieve this, we utilize cutting-edge encryption technology to safeguard all sensitive data, ensuring that every transaction is safe and confidential.