1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 4653025985
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. After doing so, verify the One-Time Password (OTP) sent to your number, which will securely log you in. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal to establish. If you still don't receive the OTP after clicking "send," you can seek assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active number. If your number has changed, submit your updated KYC (Know Your Customer) details to our customer support team via email to facilitate the account transfer. This will help resolve the issue and grant you access to your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've downloaded the updated app, you can easily log in and continue playing. This should fix any problems you were experiencing with the previous version.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other similar apps. Withdrawals are only possible for earned gaming funds, and bonus money cannot be withdrawn. This allows users to cash out their winnings from gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC (Know Your Customer) details in this app. This includes saving your Aadhar card, UPI (Unified Payments Interface) information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, typically taking 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours. This delay can happen despite the app's overall efficient workflow.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing games using the bonus can be withdrawn. The bonus itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is unsuccessful, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.
We take pride in offering not only a vast library of games, but also flawless deposit and withdrawal methods, catering to a wide range of preferences. Our payment options include traditional credit/debit cards, electronic wallets such as PayPal and Skrill, as well as cryptocurrency for those who prefer digital cash. This ensures that players can focus on their gaming experience without any hassle. To guarantee a seamless and enjoyable gaming adventure, our platform features high-quality graphics, user-friendly interfaces, and a dedicated 24/7 customer support team. Our customer support is always available to assist with any questions or concerns, providing a hassle-free experience from start to finish. Whether you're a seasoned gamer or new to the world of online gaming, we're committed to providing a safe, secure, and enjoyable environment for all our players.
At 1ace, the security of our players is our top priority. To ensure their information remains safe, we utilize cutting-edge encryption technologies to safeguard their data. Additionally, our 24/7 customer support team is always ready to assist with any questions or issues that may arise. Our dedicated support agents are available around the clock to provide prompt and effective solutions to any concerns. By choosing 1ace, you can rest assured that your personal and financial information is protected by advanced security protocols. Our team is committed to maintaining the highest levels of security and integrity to ensure a safe and enjoyable gaming experience. But that's not all - our platform is designed to provide endless entertainment and thrilling victories. With a vast range of games and features, you'll discover a world of excitement and adventure that will keep you coming back for more. Join the 1ace community today and embark on a thrilling journey filled with unforgettable moments and incredible achievements!