1ace
1ace
Share
Add to wishlist
This app is available for your device
1ace
This app is available for your device
Contact
+91 0520094328
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the code to authenticate your account. Once verified, you can log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection for a strong signal. If you're still experiencing issues, click "send OTP" and wait for the specified time. If the OTP doesn't arrive, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If the number has changed, submit your updated KYC details to the customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
Uninstall the app from your device to ensure you're using the latest version. Download the updated version of the app, and you'll be able to log in and play without any issues. This will resolve any compatibility problems and provide a smooth gaming experience.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawal is limited to earned gaming money, and bonus funds cannot be withdrawn. This means users can only cash out the money they've won through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, all your Know Your Customer (KYC) details must be filled and submitted in the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays can occur, resulting in a wait time of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from gaming with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To troubleshoot, go to your settings and check your transaction history to see why your withdrawal request is failing. If the issue persists, the funds will be added to your wallet account within 24 hours. If you still don't see the funds, you can contact their care centre for assistance.
We take pride in providing a secure and welcoming environment where you can make quick and easy deposits and withdrawals using a variety of methods, including credit/debit cards, electronic wallets, and bank transfers. Our 24/7 customer support ensures that any questions or concerns are addressed promptly, enhancing your overall gaming experience. In addition to our commitment to providing a secure and convenient platform, we also offer generous bonuses and loyalty rewards designed to provide extra value and make your time spent at 1ace as rewarding as it is entertaining. From the moment you join us, you'll be treated to a wide range of exciting games, promotions, and features that will keep you engaged and eager to play. At 1ace, we understand the importance of building strong relationships with our players, which is why we strive to provide a personalized experience that meets your unique needs and preferences. Our knowledgeable and friendly support team is always available to assist you, whether you have a question about a game, a promotion, or anything else. We invite you to join us today and discover why 1ace has become the go-to destination for online casino enthusiasts around the world. With our commitment to providing a safe, secure, and enjoyable gaming experience, you can trust that you're in good hands at 1ace.
At 1ace, customer satisfaction is our top priority. Our dedicated support team is available 24 hours a day, 7 days a week to assist you with any questions or issues you may have, ensuring a smooth and enjoyable gaming experience. Our team is committed to providing prompt and effective solutions to all your concerns, so you can focus on what matters most - having a great time. Whether you're a seasoned player or just starting out, our support team is here to guide you every step of the way. We understand the importance of a seamless and hassle-free gaming experience, and we're dedicated to making that a reality for every player who joins us. At 1ace, we're passionate about providing an exceptional online gaming experience that exceeds your expectations. That's why we're always available to help, whenever and wherever you need us. From deposit and withdrawal queries to technical issues and game-related questions, our support team is here to help you navigate any challenges you may encounter. So why wait? Join us today and discover why 1ace is the ultimate destination for online casino enthusiasts. With our dedicated support team and commitment to customer satisfaction, you can trust that you're in good hands. Let us take care of you and provide you with an unforgettable gaming experience.