1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 9057241959
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to authenticate your login, replacing the need for a password or email. This secure and convenient method allows you to easily access the app.
Q2: What should I do if I am not getting OTP?
To proceed, first verify your internet connection is stable and strong. If you still encounter issues, wait for the OTP to be sent and try again. If you don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with your current active phone number. If the number has changed, send your updated KYC (Know Your Customer) details to the customer support team via email to facilitate the transfer of your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've installed the updated app, you should be able to log in and start playing without any problems. This should fix any issues you were experiencing and provide a seamless gaming experience.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is higher than many other apps. Withdrawals are only allowed for money earned from gaming activities, not bonus rewards. This means you can withdraw your hard-earned winnings, but not any additional bonuses you may have received.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted through the app. This includes saving your Aadhaar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a process that typically takes 30 minutes to 3 hours to complete. However, delays in payment processing may occur, resulting in a wait time of up to 24 hours. This delay can add an extra layer of time to the overall process.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn. The bonus funds themselves remain non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If it still doesn't resolve, you can contact their care centre for further assistance.
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