1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 6164414009
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your number, and you'll be logged in. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To resolve the issue, first check your internet connection for a strong signal. If you don't receive the OTP after waiting, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If the number has changed, you can update your account by sending your KYC details via email to the customer support system. This will enable a smooth transfer of your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play without any problems. Once updated, you can access the app and enjoy its latest features.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, a higher amount compared to other apps. Withdrawals are only allowed for money earned through gaming, not bonus amounts. This allows users to access their hard-earned rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all required KYC details in the app, including saving your Aadhar card, UPI, and bank details. This information is necessary for the registration process to be successful. Failure to do so may prevent you from accessing the app's full features.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process from 30 minutes to 3 hours, but payments may experience a delay. When payments are delayed, users may need to wait for up to 24 hours. This delay in payment processing can extend the overall completion time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds are only eligible for gaming activities and cannot be withdrawn. Any winnings earned using the bonus funds can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is failing, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.
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