1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 8324105168
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to access the account, eliminating the need for a password or email login. This convenient method allows easy and secure login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you don't receive the OTP after clicking send, wait for the allotted time to pass before seeking assistance through the app's live chat support.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using your active phone number. If you've changed numbers, send your updated KYC documents to customer support via email to facilitate account transfer. This will help you access your account again.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and enjoy playing the updated app. This should resolve any compatibility problems and allow you to play smoothly.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than other similar apps. You can only withdraw earnings from gaming, and bonus amounts are non-withdrawable. This means you can only cash out the money you've earned through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that your Know Your Customer (KYC) details are fully completed and saved within the app. This includes uploading your Aadhaar card and linking your UPI and bank account details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, payment delays may occur, requiring users to wait up to 24 hours. This delay in payment processing can impact the overall duration of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming and cannot be withdrawn by anyone else. You can withdraw the funds you earn from playing games using the bonus amount. This means the bonus itself is non-withdrawable, but winnings from it are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in settings to see if your withdrawal request is failing. If so, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their care centre.
Our top priorities are security and convenience, which is why we provide support for a wide range of deposit and withdrawal methods, including credit cards, e-wallets, and cryptocurrencies. This ensures that your transactions are quick, secure, and hassle-free. We understand the importance of seamless transactions, and our commitment to security and reliability means you can trust us to handle your financial transactions with confidence. Our dedicated customer support team is available 24/7, 365 days a year to assist you with any questions or issues you may have. Our team of experts is trained to provide fast and professional support, ensuring that you receive the help you need, when you need it. Whether you're experiencing technical difficulties, have questions about a specific transaction, or need assistance with a particular product or service, our team is always ready to lend a hand.
Our platform offers a range of secure and convenient deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrencies, ensuring that your transactions are fast and hassle-free. We prioritize the security of your personal and financial information above all else, utilizing state-of-the-art cryptographic technologies to protect your data. This includes advanced encryption methods to safeguard your sensitive information and prevent unauthorized access. New players are welcomed with generous bonuses and promotions, providing a thrilling start to their online gaming experience. In addition, our loyalty program rewards regular customers with exclusive benefits, acknowledging their loyalty and commitment to our platform. This loyalty program is designed to provide a personalized experience, tailored to each player's preferences and gaming habits. Our dedicated customer support team is available 24/7, ready to assist with any questions or issues you may have. Whether you're experiencing technical difficulties or simply need guidance on how to use our platform, our team is always available to help. With our comprehensive support system, you can rest assured that you'll receive prompt and effective assistance whenever you need it. Join the 1ace community today and take your online gaming experience to new heights! Our platform is designed to provide a seamless, enjoyable, and secure experience for players of all levels. With our commitment to security, innovative technology, and exceptional customer support, we're confident that you'll find the perfect environment to indulge in your favorite online games.