1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 1860612917
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely authenticate your account. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, ensure your internet connection is stable and strong. If you still don't receive the OTP, click on "send OTP" again and wait. If the issue persists, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using your active number. If the number has changed, send your updated KYC details to customer support via email to facilitate the account transfer. This will help resolve the issue and allow you to access your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and use the updated app without any problems. This should ensure a smooth and seamless experience.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, not including bonus amounts. This means you can only withdraw earnings from actual gaming activities, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details in the app, which should include saving your Aadhar card, UPI, and all relevant bank information. This is a necessary step to ensure a smooth experience in the app. Saving these details will help facilitate your interactions within the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus can be withdrawn. The bonus itself cannot be withdrawn, but any winnings from it can be accessed.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, the money will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
Our cutting-edge platform ensures a seamless gaming experience, whether you're a beginner or an experienced professional. In addition to a vast library of games, 1ace provides a robust customer support system and state-of-the-art security resources to guarantee a pleasant and secure experience. We also offer a range of convenient deposit and withdrawal methods, including credit cards, electronic wallets, and bank transfers, making it easy to manage your funds.
At 1ace, we take great pride in providing top-notch customer service, available 24/7, to address any questions or concerns you may have. Our robust security measures ensure that your personal information and financial transactions are meticulously protected. We offer an array of deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrency options, guaranteeing fast and secure transactions. Whether you're accessing our services from anywhere in the world or simply need assistance with a particular issue, our dedicated team is always here to help.