1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 3156887564
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To resolve the issue, first check your internet connection and wait for a strong signal. If the OTP doesn't arrive after waiting, you can use the app's support system by clicking on live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use your active account number. If your account number has changed, please send your updated KYC details to the customer support team via email to facilitate the account transfer. This will help complete the account shifting process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then reinstall the latest version. This will allow you to log in and play without any further problems. Once reinstalled, you should be able to access the app with ease.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawal is only possible for money earned from gaming activities, not bonus amounts. This means you can cash out the rewards you've earned through gaming, but not any additional bonuses.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your Know Your Customer (KYC) details within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in 30 minutes to 3 hours. However, payment delays can occur, potentially adding up to 24 hours to the overall wait time. This variability affects the overall duration of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is pending, your funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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