1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 7971604904
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive a verification code (OTP). Verify the code to securely log in without needing a password or email. This streamlined process allows for easy and convenient access to the app.
Q2: What should I do if I am not getting OTP?
To resolve the issue, first, check your internet connection to ensure a strong signal is available. If you still don't receive the OTP after clicking "send", wait for the specified time before reaching out to the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to customer support via email to facilitate account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should allow for a smooth login and gameplay experience. This update should resolve any problems you were experiencing with the app.
Q1: What is the minimum withdrawal amount in the 1ace?
The app allows users to withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Only money earned from gaming can be withdrawn, not bonus amounts. This means users can cash out their winnings, but not any promotional or bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details in the app, including saving your Aadhaar card, UPI, and all relevant bank details. This ensures a secure and seamless registration process. Ensure all necessary information is accurately entered to avoid any delays.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically streamline the process, taking anywhere from 30 minutes to 3 hours to complete. However, payment delays can occur, requiring users to wait up to 24 hours for the transaction to be processed.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned while playing with the bonus amount can be withdrawn. The bonus funds themselves, however, are separate from the winnings and are not withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To check on your transaction, go to the settings and review your withdrawal history. If your request is failing, don't worry, the funds will be added to your wallet account within 24 hours. If you still experience issues, you can seek assistance from their customer care centre.
Our customer satisfaction is the top priority of our service, and our dedicated support team is available 24/7 to assist you with any questions or issues you may have. You can reach out to us through live chat, email, or phone, and we'll be happy to help you resolve any problems or concerns you may have. Join 1ace today and embark on an unforgettable adventure filled with endless entertainment, generous bonuses, and unparalleled customer service. Our team is committed to providing you with an exceptional gaming experience, and we're always just a click away. Whether you're a seasoned gamer or just starting out, we've got you covered. Our support team is knowledgeable and friendly, and we'll work with you to resolve any issues you may encounter. We're dedicated to ensuring that your experience with us is nothing short of exceptional, and we're always looking for ways to improve and exceed your expectations. So what are you waiting for? Join 1ace today and start your gaming adventure!
Our dedicated front-line customer support team is available 24 hours a day, 7 days a week to assist you with any questions or issues you may have, ensuring that your experience at 1ace is nothing short of exceptional. Whether you're looking to resolve a problem or simply need some guidance, our team is always ready to help. With 1ace, you can expect an unparalleled level of customer service, designed to cater to your every need. Our support team is comprised of experts who are passionate about providing top-notch assistance, ensuring that you receive the help you need in a timely and efficient manner. At 1ace, we understand the importance of a seamless and enjoyable experience for our players. That's why we're committed to providing 24/7 support, ensuring that you can focus on what matters most - having fun and winning big. Whether you're a seasoned player or just starting out, our support team is here to guide you every step of the way. Join us today and discover why 1ace is the premier online casino for entertainment, big wins, and endless fun. With our exceptional customer service and commitment to excellence, you can rest assured that your experience will be nothing short of exceptional.